Question 1

How do I contact you for inquiries and reservations?

Accepted Answer

You can use Airbnb, Homepage or various SNS (Line, WhatsApp, Instagram, Facebook).

Question 2

Can non-staying person also make reservations?

Accepted Answer

It is possible for a person other than the staying guest to make the reservation, but please provide the contact information of the staying guest when making the reservation.

Question 3

Does the accommodation fee change depending on the number of guests?

Accepted Answer

Basic price for up to 4 people. For 5 to 8 people, an additional 3,000 yen per person per night will be charged.

Question 4

Can I wait for the others booking cancellations?

Accepted Answer

We are sorry as we can not accept currently.

Question 5

How many months in advance can I make a reservation?

Accepted Answer

Reservations accepted 3 months to 2 days prior to arrival. Please contact us for reservations after 3 months.

Question 6

Can I change or cancel my reservation?

Accepted Answer

Reservation changes and cancellations are subject to Airbnb's cancellation policy.

Question 7

Is cash payment available?

Accepted Answer

Sorry, we do not accept cash. The only payment method is cashless payment. However, it is possible to present remittance account information.

FAQ

297-6 Ōnumachō, Nanae, Kameda District, Hokkaido 041-1354

Privacy Policy